If you don’t have a meter or need a replacement, follow these steps:

Step 1: Prepare Your Documents

Proof of residence (e.g., utility bill, rates statement)

National ID or Passport

Plot number or stand plan

Step 2: Visit Your Nearest ZESA Office

Bring all documents and request a new meter.

Step 3: Pay Meter Installation Fees

The cost varies depending on meter type (prepaid or conventional).

Prepaid meters usually cost USD $50–$80 including installation.

Step 4: Meter Installation

ZESA technician will install the meter at your property.

They will register the meter in their system and give you the initial token.