Econet Wireless Zimbabwe has issued an official public notice addressing recent network disruptions that have left some subscribers struggling to access basic services.

According to the statement, the telecommunications giant is currently experiencing technical challenges that are affecting both voice calls and data services for a segment of its customer base.

Key Details from the Notice: The Issue: Intermittent or unavailable voice and data services.

Affected Users: A portion of Econet's subscriber base (regional extent not specified).

Current Status: Econet team is actively working to resolve the technical challenges and restore full service.

Company Stance: The mobile network operator has apologized to its valued customers for the inconvenience caused.

What should you do if your line is affected? If you are currently experiencing a total blackout or poor signal on your Econet line, here are a few quick troubleshooting steps to try while the technical team resolves the issue:

Toggle Airplane Mode: Turn Airplane Mode on for about 10 seconds and then turn it off to force your phone to reconnect to the nearest tower.

Restart Your Device: A simple reboot can sometimes help your SIM card re-establish a connection after a network drop.

Check Network Settings: Ensure your network mode is set to auto-connect (LTE/3G/2G) so your phone can latch onto any available working frequency.

We will update this post as soon as services are fully restored or if Econet provides further details on the root cause of the outage.